In The AI Era Mastering These Skillsets Can Set Your Organisation Apart

While reskilling has been the buzzword with the current rise of AI, mastery of certain skills can set your organisation apart.

In a fast paced world, where a lot needs to happen in a short time frame, the focus is on key irreplaceable skills that will empower employees to collaborate seamlessly with AI and emerging technologies.

A Skills-First Approach

When hiring, a rising number of companies, such as Unilever, Arcadis and Schneider Electric are starting to focus on skills rather than previous job titles, experience, and the right degree. It’s called a skills-first approach, according to a recent article in the Australian Financial Review, “HR’s Biggest Trend Is Helping Fix The Skills Crisis.”

And they are turning to digital learning tools in internal talent marketplaces and immersive eLearning platforms and technologies to help leverage internal mentoring of these skills.

The Three Areas Primed for Upskilling Excellence

The master of the following strategic indexes will propel employees and the organisation to reach new heights of productivity, innovative prowess, and growth:

  • Leadership Skills
  • Sales Enablement Strategy
  • Soft Skills

These indexes provide the perfect synergy between human expertise and technological advancements to thrive in the AI-driven landscape.

  • When equipped with the ability to inspire and guide teams in this era of disruptions, leaders become the driving force behind strategic evolution. Investing in leadership training is mission critical.
  • Similarly, in the realm of personalised and data-driven sales approaches, the value of the right tools, training, and resources in sales enablement strategies cannot be understated.
  • Furthermore, soft skills are crucial qualitative attributes that help sharpen hard skills. And eLearning development can help improve critical thinking, emotional intelligence, networking, and more – all considered vital components to help collaborate effectively with technologies. Together, these elements drive strategic excellence, stability, and economic growth.

Leadership Skills

The traditional models of leadership are becoming outdated as organisations face unprecedented challenges, including digital transformation, shifting consumer preferences, and global crises.

Effective leadership training equips executives and managers with the skills and mindset needed to navigate these turbulent waters. Moreover, leadership training is the ultimate rehearsal space. It’s where leaders gear up, embrace growth, and embark on a transformational journey.

Today, leaders are expected to not only inspire and guide teams, but also excel in the modern workplace environment. Whether it’s diversity to boost innovation accountability in the workplace, or coaching for performance and developing talent, leaders need to be equipped with additional skills to take organisations forward.

Sales Enablement Strategy

It’s no secret: Organisations that invest in their sales force’s development position themselves for sustained success and growth. Refining sales enablement through effective sales training is a strategic imperative in the current competitive landscape.

Sales teams are the lifeline for revenue and growth. Whether it’s skills development, sales coaching, or revenue enablement and global sales education, your sales teams need training and a platform to hone their skills. For today’s fast-paced sales teams, only an agile, iterative, and learner-centric approach to learning will make the cut.

Soft Skills

Crucial attributes that help sharpen hard skills are those that are deemed ‘soft’ skills. These include communication, critical thinking, conflict resolution, and more. Such skills are essential building blocks that define the employee and will remain supreme despite technological advancements.

Soft skills also enhance productivity, innovation, and career advancement, making employees more valuable assets to their organisations. In addition, investing in soft skills training boosts employee satisfaction, leading to higher engagement and improved overall performance.

Soft skills are crucial qualitative attributes that in reality help sharpen hard skills. These include:

  • Communication skills
  • Negotiation skills
  • Selling skills
  • Presentation skills
  • Emotional intelligence
  • Teamwork and Collaboration
  • Problem-solving
  • Conflict resolution
  • Leadership skills
  • Networking

In short, soft skills are highly valued in any organisation, and these skills definitely matter. Despite its importance, while 93% of employers deem soft skills as “very important” or “essential,” a mere 31% of employers offer any kind of soft skills training at the workplace.

It’s time for organisations to change these statistics, and be ready for the future of work. The onus lies equally with employees to aggressively push for such training programs at the workplace, and secure their positions.

Choosing The Right Learning Strategy

While we’ve established the importance of upskillng employees with these essential skills, L&D Managers must think about choosing the right learning strategy and learning modes to maximise impact and outcomes.

These include off-the-shelf courses, gamification, using VR for simulating scenarios. At the top of this list, leveraging immersive AI powered video practice platform Rehearsal® will take you there.

Working with ITC Learning as your learning partner, can help you understand the various mediums and choose the ones best suited for your business needs and ROI. With a capability for help with custom design and development.

ITC Learning has over 20 years experience working with a range of organisations, helping them with their strategy and implementation. Contact us below for a discovery session.

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